Page 31 - HZ-Catalog-2019

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TERMS AND CONDITIONS OF SALE

Agreements:
All agreements are subject to availability of material, 5. Return Material Authorization (RMA) must be issued
by Company before return shipment occurs. RMA # must
accidents, or other causes beyond our control.
be clearly marked on all packages.
Warranty: 6. Product returns are subject to a 35% restocking fee.
Parts must be in unopened, saleable condition, and
Hydra-Zorb Co. (Company), warrants only products
manufactured by Company to be free from defects for include all component parts.
7. Upon receipt of the return, product will be inspected.
a period of 12 months from shipment date. Products must
Any parts requiring new packaging will be subject to a
be used for their intended purpose. If goods are found
to be defective, Company will replace the product but 50% restocking fee.
8. Return freight charges must be prepaid by
will not be responsible for labor or expense of replacing
or repairing defective goods or damage resulting from Customer.
9. Upon inspection of parts, a credit will be issued to
same. The Company makes no other warranty of any
your account which may be applied to open invoices or
kind, expressed or implied. Any implied warranties made
by resellers of Company’s product are hereby disclaimed future invoices. Cash refunds will not be issued.
10. This Agreement and the rights and obligations of the
by Company and are excluded from this warranty.
Warranty will be void if Company manufactured clamps parties hereunder shall be governed exclusively by the
applicable laws of the State of Michigan. Further any
and/or cushions are substituted with components
and all disputes hereunder shall be resolved exclusively
produced by other manufacturers.
by the courts located in Oakland County, Michigan and
Claims: the parties stipulate to exclusive jurisdiction in Oakland
No claims for shortages allowed unless made in writing County, Michigan to resolve any said disputes.
11. Any and all costs and expenses of the Company,
within ten days of receipt of goods. All materials sent out
including all reasonable attorney fees, incurred in
will be carefully examined, counted, and packed. Claims
for goods damaged or lost in transit should be made to enforcing its rights hereunder shall be recoverable from
Purchaser hereunder.
the carrier, as our responsibility ceases on delivery to the
carrier.
Terms And Design:
Returns: Subject to change without notice. Refer to current price
Complete customer satisfaction is our goal. However, if list for terms of sale. Hydra-Zorb reserves the right to
revise product design and data, product offerings, and
our product does not meet your expectations, we offer the
following return policies: catalog without notification.
1. Return requests must occur within 30 days of shipment.
No return requests will be honored more than 30 days Freight Terms:
after the original shipment date. All prices are F.O.B. point of shipment.
2. All returns are at the discretion of the Company, and we
reserve the right to limit or refuse a return for any reason. Dimensions And Weights:
3. Special order products cannot be returned. This Although the Company makes every attempt to be as
includes, but is not limited to, custom labeled product, all accurate as possible, all listed dimensions and weights
anchor channel, and stainless steel, hot-dip galvanized are approximations and are not guaranteed.
and aluminum assemblies.
4. Requests to return product must be accompanied by International Shipments:
the original invoice number, sales order number, or pur- Purchaser is responsible for any import duty or fees
chase order number on which the purchase occurred. related to your purchase.